Case Studies

Simpolo




Simpolo
https://www.simpolo.com/Established in 1977, Simpolo Tiles & Bathware has become a leading name in India's ceramic industry. Renowned for its premium vitrified tiles and bathware products, the company has expanded its presence with over 600 exclusive showrooms across 36 countries, including a significant milestone of launching its 200th showroom in Hyderabad in March 2025.
Problem Statement & Solution
Problem Statement
In a competitive market, Simpolo faced challenges in
- Enhancing Customer Experience: Traditional tile selection processes lacked interactivity, making it difficult for customers to visualize products in their spaces.
- Digital Engagement: The company's online presence needed a strategic overhaul to effectively reach and engage modern consumers and professionals.
- Product Innovation: There was a need to introduce advanced, durable, and hygienic products to meet evolving customer demands.
Solution
To address these challenges, Simpolo implemented several strategic initiatives
1. Digital Transformation
- Website Revamp: The official website, simpolo.com, was redesigned to offer a user-friendly interface, showcasing product ranges and providing resources for customers and professionals.
- Interactive Tools: Introduction of the "Digital Showroom" and "Virtual Space Creator" allowed customers to visualize tiles in virtual spaces, enhancing decision-making .
2. Marketing Strategy
- Brand Positioning: Collaborated with Eggfirst to develop the "Dekhte Reh Jaoge" campaign, targeting both consumers and professionals.
- Performance Marketing: Shifted focus to performance campaigns and SEO, improving online visibility and engagement.
3. Product Innovation
- Advanced Surfaces: Launched products like "StrongX" with high surface hardness and "Posh+" surfaces designed for high-traffic areas .
- Smart Tiles: Developed tiles with iM+ technology, offering antibacterial and water-repellent properties, catering to hygiene-conscious consumers .