How Digital media can help in times of Corona

9th Apr 2020

Covid 19
Lots of things are to ponder upon these times during the Coronavirus outbreak. People are looking for solutions regarding the ways to keep away from it, practicing activities like appropriate hand-washing systems, and social distancing to get rid of such an infection. However, outside of individual worries, there are additional worries for entrepreneurs attempting to limit the financial impact on their organizations during this time.

Entrepreneurs will be contemplating on things like:

A. The affect Coronavirus can have on their businesses
B. The strategy of marketing during the present time
C. Whether it’s even the right time now for marketing

The answer to the last question is, without doubt, yes, since during these times, a few organizations tend to stop or hold their advertising all together (similar to your rivals!) while the smarter ones utilize it as a chance to excel. These times also presents the opportunity to reach new heights in the business. Believe it or not!

So, how at these times, digital marketing can help an entrepreneur to excel and beat the competition?

Following are a few Advertising Methodologies that can be helpful:

Advertising in Social Media :

Numerous people are engaged in online than ever before. With such a large number of grown-ups telecommuting, online classes are being taken for kids at home, and individuals are trying to stay home as much as they possibly can due to Coronavirus, the engagement in social media has become massive. So, why not use it to your advantage? Remember, the Social Media Role can be a determining factor for your business. Use it tactfully to make an image of your brand amongst the audience.

SEO or Search Engine Optimization :

SEO, as well all know, is a time-consuming procedure except if your rivals delay their process! Those who are smarter will take advantage of this time and will do everything they can to reach quickly on top of the Google search rankings and acquire more customers. While the others holding back can lose out on prospective clients.

Marketing via Email:

Email Marketing can be an extraordinary method to interface with your customers. Irrespective of your business is B2B or B2C. For B2B organizations, invest some effort now to sustain your current leads utilizing email pamphlets! For B2C and internet business organizations, comprehend that customers buy from their trusted brands. Building up that brand-customer trust is significant to the life span of your business now and long past Coronavirus outbreak. Email promoting is an incredible method to achieve success in the long term.

Google and Social Promoting:

Promoting via social networking and Google puts up the significance of your brand and before your potential clients. The objective behind doing this is when they are prepared for buying; they buy from you and not your rivals.

Ways of executing these marketing methodologies:

While many individuals are avoiding potential risk against getting the Coronavirus, it’s essential to remember that numerous individuals have been affected or have the knowledge about somebody who has been affected. As a brand, it’s critical to keep up some sensitivity levels to your messages. However, don’t let this frighten you! Empathising can make a customer favor and regard your image increasingly, giving you one more edge over Contenders.

Let’s understand some tricks followed by some of the reputed Digital Marketing courses in Mumbai

Utilize Applicable Hashtags:

As already discussed, social media engagement has increased tremendously at this point. One approach to expand that reach via social networking is by utilizing essential hashtags. This plays a huge role in highlighting your brand as a trustworthy one for potential buyers. Some great hashtags might incorporate #StopTheSpread, which is about stopping Coronavirus to spread. The other hashtag is #JOMO meaning joy of missing out or #FOMO or fear of missing out, and so on. Another hashtag we’re seeing is #SocialDistancing, which urges individuals to prevent association face-to-face with others as a way of stopping COVID-19 to spread.

Being mindful that your business is fitting to the bigger perspective:

Consider what you can deliver through your business as it gets related to the Coronavirus and overall population. Can you do something different? Irrespective of you or your team working from home, convey this message to potential clients! Tell them you are playing your part for ending COVID-19 and that you’re still here to support them. Customers will value your correspondence and your affirmation to the whole world, even outside your industry.

The benefits you can get through continuing these marketing efforts during these times:

Advance past your Contenders:

Whatever you do that your rivals aren’t doing makes you advance of them. Consider it like a race. Irrespective of you being slow, you’ll still be ahead towards the finishing line over others who are relaxing now!

Become familiar with your potential clients:

Your studies can furnish you with the capacity to make content that tends to their particular requirements. You can situate your item or administration as an answer to your potential clients’ specific issues.

Construct Associations with Potential Shoppers:

Utilize this time carefully to build-up genuine associations with your potential clients and convert them into a buyer.

Take the opportunity to convince the Clients prepared to buy now:

Such vast numbers of organizations are shutting down temporarily for COVID- 19. Hence, it narrows down the choices of the buyers where they can go to for merchandise and enterprises. In case you’re just getting started, let individuals be aware of you! Proceeding to advertise your business through the COVID-19 can be as straightforward as giving clients access to realize that you’re here. Let them know you’re here, and you can provide your item or administration regularly.

The e-commerce business:

Concerning the effect on the online store, it would be wrong to say that the market is encountering total aftermath like the others. There has been a considerable drop in online sales; however, they aren’t totally down. More than the business factor itself, each dealer is presently endowed with a ginormous duty of shielding the strength of himself, his representatives, his accomplices, and, obviously, his clients.

Following are steps that are taken to not only ensure safety but smooth continuity of e-commerce business as well:

Sanitizing the workplace:

This incorporates centers of shipment, inventories, distribution centers, and all workspaces that your association is involved in. Getting disinfected is a top need for everybody, particularly those in the internet business segment.

Contactless delivery option:

After the 21-days nationwide lockdown period gets over, numerous web-based business and hyperlocal conveyance organizations have settled on “contactless conveyance”. With this activity, clients can ask the conveyance accomplice to leave their bundle in a safeguarded area, from where they can get it.

Disinfection Training:

In these testing times, the greatest danger to society is maybe, numbness. Significantly, everyone is all around educated to battle this viably. Knowing about sanitization and getting well-trained on it is critical not only to survive these times but also to move the business forward.

Ensure there is adequate coverage for employees’ health:

There is no question of compromising on the health of every employee, conveyance accomplice, healthcare specialist, doctors, and sterile laborer for their administration during these troublesome occasions. Make a point to keep an eye on your representatives health coverage, impetuses for additional hours, and coverage for the family as well.

Team up with transportation aggregators:

With an across the country online business restriction on unnecessary items, it has become essential to utilize each alternative accessible. When this emergency is finished, we can expect internet business merchants everywhere throughout the nation to generally work together with transportation aggregators to convey securely to all pieces of the country. Regardless, shipping aggregators can function admirably for hyperlocal conveyance organizations, as well.

Keep client care foremost:

To guarantee consumer loyalty and general harmony among clients, ensure that client care is accessible nonstop. Client care at impulse can ensure that the client and the dealer are continually in touch.

What’s the key is transparency:

A live monitoring status that sends updates to the client can go far in diminishing disarray about the state of orders. Make sure the client is educated about each progression en route confirmation of the order, shipper subtleties, conveyance status, the status of refund assuming any, and so forth.

Role of mobile apps:

This is a digital world at present times, and no wonder mobile devices are ruling the roost today. As a result, mobile apps are becoming a vital part of everybody's life. So, is it possible to ignore them, especially in these times. Never! In fact, it seems that mobile apps have joined hands with caregivers to fight these bad times. Starting from medical testing to sending vital data to respective departments, one just cannot think anything other than these apps.

In terms of online business as well, mobile apps are carrying out their role to prevent e-commerce from coming to a halt. Notable stores like Amazon, Flipkart, Grofers, Big Basket, have kept on moving their sales through by delivering orders, albeit they are only essentials. Even, recently service providers like Zomato, Swiggy, etc. have resumed their services too. All these have been made possible due to the emergence of the digital world, which has made mobile apps so much effective that it’s possible to carry out business even during a coronavirus outbreak.

I.T. Services/Solutions:

Secure your business during these terrible periods of COVID-19 with a versatile, adaptable I.T. Solutions and Infrastructure:

Does your plan of business continuity offer coverage for worldwide wellbeing emergencies?

A. Cooperatively survey the readiness levels and reaction for current capacities.
B. Locate the advisory administrations and specialized answers/solutions for rapidly closing the loopholes and diminish dangers
C. Ensure you are expediting your responses to a workforce disruption

Does your reinforcement condition function if COVID-19 has affected physical accessibility to your server firms?

A. Oversee day by day reinforcements remotely with replication to Cloud Object stockpiling
B. Secure information stockpiling in the offsite cloud to address administrative issues
  • Scale-up limit effectively on physical tape handling versus Cloud Object Stockpiling
  • Collaborate with information security specialists to arrange and oversee reinforcement activities

    Do you have sufficient preparations to shield and recuperate from astute COVID-19-themed digital assaults?

    A. Secure client and business information against assaults and limit business disturbances
    B. Rapidly send capacities to recuperate from digital assaults
    C. Use Digital Recuperation as a proof of service of concepts
    D. Compliance Management: advance beyond administrative prerequisites


    Eventually, the COVID-19 pandemic will come to an end. When that opportunity arrives, would you like to be beginning without any preparation with your promotion once more? Or, on the other hand, would you like well ahead of the opposition, building-up on the endeavors you’ve carried on all these times in the past? Most entrepreneurs and businesses like institutes imparting Digital Marketing Courses in Navi Mumbai( anyways think about long-term plans, so don’t allow the COVID-19 to stop you from that mentality of advancing ahead of others.

    References: agency/coronavirus-5-ways-you-can-use-social-media-and-digital-marketing- to-help-the-public-during-the-covid-19-pandemic.html impact/354780/#close spreads-digital-marketing-becomes-more-important-than-ever-02296683
Digital Marketing Courses in Mumbai

Article by Dhananjay Arora, Founder & CEO, Kwebmaker